Computer Sales and Repairs

Автор: | 19.11.2018

Description: Buying a new computer can be a fun experience, but problems can arise. What are some common computer problems that people encounter when running their machines, and what issues can cause them? When you encounter such problems, what do you do to resolve them: seek help from a friend, consult a computer store, or read a computer book or magazine?
Helpful tip: Computer problems can result when you download and install software that contains spyware, viruses, or bugs. Be sure to obtain software from trusted vendors and back up your data before you install new programs.

Listen to the conversation and check your answers.

1. What is the man’s main problem with his computer?
A. It crashes a lot.
B. His computer has a virus.
C. It has a lot of junk software.

2. What is the issue with the computer warranty?
A. The warranty has expired since he bought the computer.
B. The warranty isn’t valid because didn’t register the computer.
C. The warranty doesn’t cover software issues and problems.

3. What can we infer from the first company’s response to the caller?
A. They sent the man the wrong computer in the first place.
B. The company doesn’t provide warranties for their products.
C. They are understaffed to handle customer complaints.

4. Which of the following is a main selling point for the second company being advertised?
A. Their products are the newest on the market.
B. The computers are cheaper than those sold by competitors.
C. The company manufactures secure and trustworthy machines.

5. What is the name of the second company?
A. Turbo Command
B. Turvo Computers
C. Turban Camando

Correct answers:

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